Our Commitment
We are committed to keeping you informed in advance of your appointment, treatment options, and financial arrangements. We will work with you to plan appointments that accommodate your schedule. Occasionally procedures run longer than planned. If we are unable to seat you within 20 minutes of your appointed time, you may reschedule or receive a $25 credit to your account. We commit to respecting your finances as much as your health. If we over bill your account, we will correct the mistake and add an additional $25 credit to your account. We commit to notifying you of treatment options and financial investment in advance, including any impact to the financial arrangements if treatment plans change.
If we do not notify you in advance, the financial difference between your original treatment plan and the revised one will be at no charge to you. We keep all your dental records and health information strictly confidential. If you need your diagnostic records transferred, we will gladly send or make them available for pick up on the day of your request at no charge.
Expectations for Your First Visit
Thank you for choosing our office! Your first experience in our office will be something special, as you are special to us. When you arrive you will be welcomed by one of our amazing administrative team members. You will be offered a tour of our practice and you will receive a special gift. You will be seated in our lovely reception area that has water, coffee, tea and hot cocoa. We offer free Wi-Fi while you wait for the start of your appointment.
One of our wonderful clinical team members will escort you to one of our comfortable clinical rooms. We have a comfort menu to make your stay with us even more enjoyable. If you need anything during your appointment please do not hesitate to ask. Everyone is here to make your visit the best you have ever had. If your experience is not 5-star please email us at our customer service email wecare@carydental.com.
Children’s Visits
Starting dental care at an early age is very important for long term success as an adult. We see children as young as 18 months for a Happy Tooth visit. Our doctors are great with children of all ages. For more details about our services for children call our office at (919) 371-4428 or use our easy online scheduling to make an appointment today.
Late Appointments
We know that sometimes unforeseen things happen to cause all of us to run late for appointments and we certainly understand this. So if you find yourself in this situation please give our office a call as soon as possible to let us know. Once you arrive, the situation can be elevated and one of two things can happen:
- Provide you the services in the amount of time that is left in your appointment
- If we are unable to see you we will find another time that will work best for you
Cary Family Dental prides itself for running on time and we are committed to providing this service. If we do not seat you within 20 minutes of your appointed time, you may reschedule and receive a $25 credit on your account.
Collecting Deposits and Credit Card Information
Any restorative or periodontal appointments requires a $100 or 10% deposit, whichever is higher. More extensive cases may require a 50% deposit to reserve your appointment. The reason we ask for deposits is to reserve your committed appointment. These appointments are reserved just for you. We understand that life happens and you may be unable to make the reserved appointment. We will waive it for the first missed appointment; however, any future missed appointments the deposit will be forfeited.
We require a credit card for unseen balances after insurance pays for each of your visits. We provide estimates only for each procedure and truly do not know the exact amount of reimbursement we will receive from your insurance plan. We no longer do billing for balances less than $100. The card you have chosen to leave on file will be automatically run for these types of balances. We offer 3% and 5% savings for all visits paid in full at the time services are rendered. We will file your visit to your insurance company and they will reimburse you directly. The safety of all of your personal information is of the utmost importance to us. All credit cards are secure with our password protected software.
In order to help us process your payment in a faster and more secure fashion, we have officially transitioned to a cashless practice. Please note we will accept all other forms of payment, including check, debit or credit card.
Saturday Appointments
For your convineince, we are open almost every Saturday throughout the year from 8am to 3pm. As insurance companies are typically closed on Saturdays, it is very important to fill out your new patient online formas 24 to 48 hours in advance of your appointment. This will allow us to verift your insurance coverage before your visit. If you are unable to fill out the forms before your scheduled appointment and we are unable to verify your insurance coverage, we ask that your first visit be paid in full at the time services are rendered. We will file your claim for you and your insurance will reimburse you directly.
When making your Saturday appointment, please be committed to this appointment as Saturdays are a very popular time to book. We have patients waiting for these treasured appointments each week. We understand that you may be unable to keep your appointment. If an emergency arises, please call our office as soon as possible so we can offer your appointment to another patient. If you cancel or reschedule in less than 48 hours, you may be subject to our cancellation guidelines.
Transitioning from Another Office
After you make your appointment you will receive an email with a link to our new patient paperwork, which includes a records release section. You simply fill out the information requested and sign the form. We will be in touch with your other office to request your most current x-rays.
Appointment Length
The length of your appointment may vary depending on the appointment type. Typically, our new patient adult appointments are 90 minutes and children under the age of 13 are 60 minutes or less. An emergency visit normally will last 60 minutes. Use our convenient online scheduling tool to find an appointment that works best for your schedule.
New Patient Paperwork
For your convenience, the new patient paperwork will be sent to your email and can also be accessed online. We ask that you fill out the online paperwork 24 to 48 hours prior to your appointment to gives us a chance to place you in our system and verify any insurance you might have.
We understand life gets in the way sometimes, so if you are unable to complete your paperwork online, please arrive at least 30 mins before your appointment so we may greet you, give you a tour of our office and allow enough time for you to fill out your paperwork. Please bring your insurance information with you. If we are unable to verify your insurance we do require payment in full at the time services are rendered. We will file your insurance for you and your insurance company will reimburse you directly.
Patient Experience
Above all else, we strive to provide the highest quality dental care in a clean, safe, and comfortable environment.
Patient Comforts
We want you to feel as comfortable as possible while receiving dental care at our practice. That is why we offer the following comfort amenities at no charge to our patients. Our vision is that a visit to the dentist would not only provide high quality healthcare and a beautiful smile, but it would be a highly enjoyable experience for our patients. When you visit our office, you can take advantage of:
- A full-service coffee bar
- Delicious, refreshing water
- A spa like reception area restroom
- TVs in every room and on the ceiling
- Your favorite shows available on Cable TV
- Headphones and access to radio for your music listening pleasure
- Warm blankets
Wireless Internet
Feel free to take advantage of our free wi-fi in the office. Bring your laptop, tablet or any other electronic device to your visit and we will help you stay connected. You will find the password in our reception area.
Same Day Dentistry
We try our very best to do as much same day treatment as possible. However, every patients needs are different and we can’t ever guarantee same day treatment. Once the dentist takes a look and examines the area(s) of concern you and the dentist will discuss your options and if this procedure can be performed on this same day. We always want to provide our patient’s with convenient and fast ways to achieve their goals of same day treatment and we will if our schedule allows.
Next Day Dentures
We offer a next-day denture service that will allow you to receive custom, quality dentures in just over 24 hours. This process consists of three short appointments. First, a qualifying consultation with one of our doctors, then an-early morning appointment to get your custom denture fit and then a final delivery appointment the very next day. Please call to schedule a qualifying consultation today!
Dental Anxiety
Many people experience some anxiety when visiting the dentist. We certainly understand this and it has been our goal to help patients who are fearful have a positive and enjoyable experience at our office. Some of the ways we help our patients feel at ease are with complimentary earbuds and overhead TVs to help you relax during the appointment. We’ve found many patients enjoy stopping for a tour before their first visit. Please feel free to come by at any time to see our facilities and meet our friendly team. Or call today to schedule a complimentary consult to meet our wonderful doctors and discuss your main concerns.
Emergency Appointments
We know that having a dental emergency can be stressful and trying to find a dentist who can see you immediately can be difficult. We do our best to schedule your appointment for the very same day you call. Calling first thing in the morning is your best guarantee to see one of our dentists for a true dental emergency. Our online scheduling tool makes it easy to schedule an emergency appointment with us even before the office opens.
Cosmetic Dentistry
Our doctors have many years of experience in cosmetic dentistry and have learned advanced techniques from some of the leading experts in the field of cosmetic dentistry. Click here to schedule a complimentary consult to discuss your smile goals with one of our amazing doctors. They will develop a treatment plan that fits your needs and your budget. Check out some of our before and after photos here.
What Our Patients Are Saying!
I have dental anxiety and sensitive teeth/gums, so visits to the dentist have always been rough for me -- CFD is the best dental experience I've had by far. Super understanding and gentle staff and they work quick!! Worth the drive all the way from Durham 🙂
My hygienist, Blanca, was fantastic! She made me feel so comfortable for a procedure that was not. It was the best dental experience I have had in a decade due to Blanca. Thanks Cary Family Dental for having such a great person on staff! 😀🎃
I cannot recommend Dr. Bryant Wooten enough! I had some decay on my front teeth and needed fillings, and he made the whole experience completely stress-free. He’s incredibly skilled, patient, and kind, taking the time to make sure I was comfortable and explaining everything clearly.
The results are amazing, and my front teeth look better than I ever imagined! He’s so caring, and I genuinely feel well taken care of every time I’m there. I’m so glad we found him when we moved to Cary. If you want a dentist with exceptional skill and care, Dr. Wooten is the absolute best!
The results are amazing, and my front teeth look better than I ever imagined! He’s so caring, and I genuinely feel well taken care of every time I’m there. I’m so glad we found him when we moved to Cary. If you want a dentist with exceptional skill and care, Dr. Wooten is the absolute best!
This was my first visit ever here today, and I walked out smiling! What a wonderful and warm environment with friendly staff to welcome you win. There’s coffee and water in the waiting room if you need to wet your whistle and even Chapstick on your way out. I must say the cute little welcome gift on the dentist chair was a great way to start for this new patient. The appointment was thorough, friendly, and very reassuring. They definitely didn’t miss a beat and I’ll be looking forward to my next cleaning. Thank you for a great first impression!
I’m super satisfied with my experience at this dental clinic! Dr. Madden and dental assistant Ameenah were absolutely amazing to work with. Ameenah was incredibly attentive. She explained everything to me in detail and made sure I felt comfortable throughout the visit. Dr. Madden has such a calm and comforting presence, which really helped ease my nerves.
The clinic itself is spotless, and the entire staff is friendly and professional. I actually had my tooth removed three days ago, but I started having some pain this morning. I called the clinic at 8:00 AM, and they were kind enough to take me in at 8:30 AM. I was seen again by Dr. Madden, who quickly evaluated my problem, cleaned the infected area and prescribed antibiotics. Everything went so smoothly, and I truly appreciate how caring and responsive they were.
Overall, an excellent experience — clean office, friendly staff, and outstanding care. Highly recommend!
The clinic itself is spotless, and the entire staff is friendly and professional. I actually had my tooth removed three days ago, but I started having some pain this morning. I called the clinic at 8:00 AM, and they were kind enough to take me in at 8:30 AM. I was seen again by Dr. Madden, who quickly evaluated my problem, cleaned the infected area and prescribed antibiotics. Everything went so smoothly, and I truly appreciate how caring and responsive they were.
Overall, an excellent experience — clean office, friendly staff, and outstanding care. Highly recommend!
This is one of the best dental experiences I've ever had. Came to this practice after having a really bad experience at a different Dentist. Liz and Dr Madden were amazing. Liz explained everything to me every step of the way and Dr Madden made sure I had all of my questions and concerns answered. Office was very clean and every person I came into contact with was very friendly and genuinely looked happy to be there and not just "another day at the office". I'm incredibly grateful for such a positive experience, especially after not having one at a different dentist prior to this appointment.
If you're looking for the perfect dentist, then look no further. Kindness and care is at the forefront of everything they do and it really shows.
If you're looking for the perfect dentist, then look no further. Kindness and care is at the forefront of everything they do and it really shows.
Hello, this is my first time coming to this dental office or any dentist since moving to North Carolina.
The atmosphere was superb and very friendly walking in.
Ana the dental hygienist and Blanca were EXTREMELY informative throughout every step. Ana was so accommodating through everything and was really involved with what you wanted from the visit and moving forward with oral care!
Each step of the way she would go over everything and explain everything from the up most thoroughness. She was super kind and made the atmosphere very uplifting.
The doc/dentist that came in was super respectful and friendly. He also was very informative and showed a lot of trust in his dental hygienist which I believe she is very knowledgeable in the field!
Over all great first time, they got me set up with a care plan that will hopefully help me get back on track!!
Thank you and would recommend to everyone!!
The atmosphere was superb and very friendly walking in.
Ana the dental hygienist and Blanca were EXTREMELY informative throughout every step. Ana was so accommodating through everything and was really involved with what you wanted from the visit and moving forward with oral care!
Each step of the way she would go over everything and explain everything from the up most thoroughness. She was super kind and made the atmosphere very uplifting.
The doc/dentist that came in was super respectful and friendly. He also was very informative and showed a lot of trust in his dental hygienist which I believe she is very knowledgeable in the field!
Over all great first time, they got me set up with a care plan that will hopefully help me get back on track!!
Thank you and would recommend to everyone!!
Update 8/27 : Unfortunately I have to change my review to 1 star because this office told me they were in network when they are not. Very shady business practices. Be careful!
Great place. They were super gentle and fast. Ana is a star hygienist. Best dentist i have been to in a very long time
Great place. They were super gentle and fast. Ana is a star hygienist. Best dentist i have been to in a very long time
Dr Davis and his staff are wonderful! Not only is Dr Davis a talented dentist, but he is a kind and HONEST person. He saved me from getting over $5k of unnecessary work done that had been recommended by previous dentists to treat my jaw pain. When I pointed out that he could have made a lot of $ by going along with the other drs he told me, "While we have to charge for our services to keep the doors open, we do this work because we really do care about helping our patients." Even better, he relieved my life long pain during my normal dental exam at no extra cost! His whole staff is knowledgeable, professional, gentle and compassionate. They make going to the dentist a positive experience. Thank you Cary Family Dental!
If I could give 10 stars I would. This was the bougiest dentist office I’ve ever visited! I said “fancy” when I was there, but I think bougie is better. I felt like it was a spa for my teeth. The dental hygienist was SO kind and friendly. I hope to see her again on my next visit. Dr. Madden is also very friendly, courteous, and efficient. This entire office was amazing. Everything was so clean and thoughtful. They have monitors/TVs to entertain you during the teeth cleaning AND I unexpectedly received a welcome bag. That being said, I’m definitely returning here and so glad I found this office after just moving to the area this year.
I called to make an appointment and confirm my insurance was accepted at this facility. I was informed it was so they got in me as early as possible. The staff was great overall. My issue is the same as a lot of the negative reviews on here. Once I arrived they told me that my insurance required me to pre-pay for the services but that they were all covered. I agreed to that not knowing. I told them we can do anything that was covered for the regular yearly service. After multiple X-rays and photos they cleaned my teeth and sent me out to pay. I was very surprised to be charged $650 for this service. I asked about why if they accepted my insurance it was costing me so much out of pocket considering I have never been charged more than a co-pay before. After much discussion they said that if the insurance doesn't cover part of it then I will be reimbursed. That seems pretty fair and to their credit they did reimburse me for the majority (around $450) due to the insurance not paying for it. I finally had to ask myself why this just happened and started reading their reviews. They did NOT look up my insurance to confirm coverage and did NOT inform me that my insurance was "out of network" at their facility. To me this is a very dishonest way of doing business. What if I had not had the $650 to loan them for a while while they processed my insurance? I suppose they would have turned me away for service that day instead of doing their job and confirming insurance coverage and being honest about that to the clients up front.
Liz is hands down one of the best hygienists. Very profssional and detailed at her job. She will take her time to explain and provide the best service. Recently changed my dentist to Cary Family Dental and it was the best decision.
I have never had such a wonderful experience at the dentist! I have very awful dental anxiety, so I put off doing what I needed to do for much longer than I should have— Dr. Davis and the rest of the team held absolutely no judgment! He was gentle and patient with me, but also upfront about what needed to be done, all things that I value in a dentist! Dr. Davis also accommodated my requests and made a genuine effort to ensure that I was as comfortable as possible. The tech working with him when I got work done, Angel, was absolutely spectacular! She had a great, positive attitude that really helped take my anxiety away before they got started. I can’t recommend this practice enough!
Had the best experience with Ana today! She was so attentive and thorough. Always have loved my experience at CFD
I had a wonderful experience today with Dr. K Madden. She was kind, patient and understanding of my situation. Her assistant was outstanding as well. I will be back😊
I had a great experience at Cary Family Dental From the moment I walked in, the staff made me feel welcomed. Malorie Sloan, my dental assistant was very friendly, thorough and made sure I was comfortable while doing my x-rays and polishing my teeth. Fanta Edwards, my hygienist was very friendly and did an amazing job cleaning my teeth with detail and a gentle touch. Dr. Davis was professional, thorough and listened to my concerns. Already looking forward to my next appointment.
Dr Acton is great! Approachable and personable. Most of the hygienists are also detailed and thorough, and nice to chat with. Nice atmosphere, well designed waiting area, pleasant front desk overall.
Cary Family Dental is so honest and professional. Dr Davis crafted a special report for me to take to the VA to help me get the care from them that I have earned.
Being a dentist myself, I was very picky about where I would go to get my third molar removed. Dr Madden and the team were fantastic. She is extremely soft spoken, considerate and gives top notch care. She was able to get my stubborn tooth removed in matter of minutes. Would go to her, and take my family, for all dental care in the future. Highly recommended!
Excellent high quality care. Very efficient and pleasant but very skilled also. They are very interested in providing high quality care and a comfortable experience. The office is relatively large with multiple providers and this concerned me at first…I had a very poor experience and serious dental problems caused by a large dental “chain” previously. This is not like that and just a very well run professional setting that puts the actual “care” back in patient care. I am new to the practice but my hygienist Liz was the best I have ever had. Soft touch, methodical, no discomfort and very thorough. Images are taken along with normal depth chart…interested in a baseline - teeth presentation, bite and getting you where you need to be. I am quite happy that this is my new dentist - Dr. Eric Davis. He is a good listener and again, the focus is on the treatment and good outcomes. My only regret is that I wasn’t a patient until now.
Liz was amazing! Calmed my anxiety of it being too long since my last cleaning! Can’t recommend her enough!
I went in today to get 3 cavities filled. Dr. Acton made me feel so much better about getting numbed up and I never felt a thing. He was so patient and his assistant was really sweet too. This was a very nice experience. Thank y’all!
I was in town for business and had an unexpected temporary crown break. I called in a panic. The office staff was calm and reassuring. Dr Acton and his Dental Assistant were amazing. They made me feel confident that I was in the right place and they were going to take good care of me. And they absolutely did!!
The team at Cary Family Dental always takes the time to explain their recommendations, answer questions, and inform me what I can expect. They are highly competent, experienced professionals who are approachable, friendly and compassionate. Special shout out to Dr. Wooten, Nicky and team!
Dr Acton applied permanent cosmetic veneers to my fiancee's teeth. Once he learned that we had our wedding cruise coming up fast, Dr Acton sprang into action to get the permanent veneers applied in time. He was able to expedite the fabrication of the veneers. He made time during his day off to give her high quality results and allowed us to go on the cruise with her permanent veneers confidently in place. His attention to detail and diligence made a big difference and gave us confidence that the job would be done right. She and I love her veneers. They look natural and really make her smile pop. Thanks Dr Acton and Cary Family Dental!
I am a new patient at Cary Family Dental. My first appointment here was great! My hygienist at Cary Family Dental was amazing! She listened to my concerns and was very attentive to them. I was treated professionally and with curtesy throughout the whole visit. The Dentist came in to examine a few of my problem areas and was very knowledgeable, kind, and gave a clear detailed explanation of what he observed and his recommendations. The office is clean and very comfortable. I will be back in 6 months for my next cleaning! Thank you Cary Family Dental!
The facilities are nice and Fanta and Dr. Acton were great with my 13 month old.
The staff is very professional and friendly. I was given options and suggestions for the next visit. I am very happy about my dental treatment. I would recommend this office.
I have always experienced dental anxiety, even as an adult. However, my experience at this practice has completely changed my perspective. Following several procedures, including extractions, I no longer feel apprehensive about visiting the dentist. The staff consistently demonstrate professionalism and courtesy, and I always feel comfortable requesting a break during treatment if needed. I highly recommend this practice.
Upcharged without any knowledge, and did not polish my teethe, will have to go to another dentist next week to get it done right
Always accommodating. Listen to your individual needs. Incredible staff. I’m grateful to have found them. I drive over an hour for their consistent service. One can not go wrong.
Great staff and hygienist, and I have new dentist now. They were very thorough and personalable. It was like going to a tooth spa for your oral care. Best 1st time visit ever. I've already paid and booked my next visit. 😊
Everyone was very nice and through and I feel comfortable calling them my Dentist of choice in NC
Scheduling lady Mandy was very helpful and patient helping me coordinate my appointment around MY schedule opposed to forcing me into theirs. Worked together and found the perfect time with Dana the perfect dental hygienist! Thank you Mandy!
As somebody who has a lot of anxiety, quality of care is super important to me. Liz and Dr. Madden were amazing. They did everything they could to make sure I felt comfortable, asked questions, and checked in with me throughout the process. The front were polite and welcoming. I highly recommend them.
If you’re looking for a dentist office that’s thorough, honest, professional, and easygoing, then check out this place (Dr. Madden specifically). Definitely the best dental experience I’ve had.
This is the best dentist office i have ever been too the staff is so kind and helpful thank you for all your help 😁
UPDATE: the office called and informed me that my payment included prepayment for dental work per treatment plan. The total I paid was not solely for a dental cleaning which was my biggest concern. I received a reimbursement for my prepayment which was very appreciated.
Beware! They are known to DECEIVE people into thinking they accept dental insurance. Paid way too much for my dental cleaning and they led me to believe I wouldn’t have to pay anything since cleanings are fully covered by my insurance.
Beware! They are known to DECEIVE people into thinking they accept dental insurance. Paid way too much for my dental cleaning and they led me to believe I wouldn’t have to pay anything since cleanings are fully covered by my insurance.
The statf was knowledgeable, friendly, and I was very impressed with the thoroughness of the hygienist.
Ana was amazing today. She was calm and assured me that I would be okay during my teeth cleaning and my teeth have never looked better. No pain, and I was so relieved after a painful cleaning years ago.
Dr. W is amazing as well. He is genuine, thorough, and a good human.
The staff are friendly, timely, and on point. The office is modern, clean, and in a great location.
This practice blew me away so much that I have already referred them to clients and friends.
So happy that I found them. I would give them 10 stars if I could.
Dr. W is amazing as well. He is genuine, thorough, and a good human.
The staff are friendly, timely, and on point. The office is modern, clean, and in a great location.
This practice blew me away so much that I have already referred them to clients and friends.
So happy that I found them. I would give them 10 stars if I could.
I had an excellent experience at Cary Family Dental. The staff is welcoming, and the service is top-notch. Ana, the dental hygienist I saw on my first visit, was incredibly friendly and attentive during my routine cleaning. She was thorough while continuously checking in to ensure I was comfortable throughout. Highly recommend Cary Family Dental!
Don’t ignore the 1 star reviews. They will say they’re in network to get you in the door and “write off” the cleaning to get you to stay. They’re not contracted with any insurance which is how they get away with charging almost $400 per filling. They gave me false insurance estimates and then sent me a bill for 4x more. That’s why they keep a card on file!!! Note that when you point out the shadiness, you will get excuses in return.
Cary Family Dental is a wonderful office and has helped me overcome my fear of the dentist. Dr Madden and team are fantastic and worked well to help me! Thank you
Cary Family Dental is an amazing place!! It was so easy to make an appointment and they were so communicative. Everybody was so nice and Liz and Dr. Wooten did a wonderful job!!
Omygosh they were so caring and worked with me on the process. I’m usually tense when I go to the dentist office,but Dr Wooten and staff are really the best! 5 Stars!
My hygienist was an absolute sweetheart. I was a new patient and there was a gift bad waiting for me! I’m glad I decided to come here!!!
Dr Wooten and Ana were top tier! My mom had just had her first appointment here and she was so happy with her experience she referred me. I get super nervous at dentists, doctors, all of it.. but they were amazing! I felt very little nervousness, they were very professional and my experience was overall great.
Anyone in the Raleigh Cary apex triangle area I highly recommend Cary Family Dental Dentist was awesome and I was pain Free I had over 15 teeth removed got clip on dentures
Yesterday and I have no pain dentures feel great I lost most of my teeth after Bariatric surgery broken chipped rotten teeth I was in paint for 3 years till I found Cary Family Dental I tried aspen affordable dentures and many others always got the run around Cary family dental did everything in there office one stop shop thanks again to
Cary Family dental
Yesterday and I have no pain dentures feel great I lost most of my teeth after Bariatric surgery broken chipped rotten teeth I was in paint for 3 years till I found Cary Family Dental I tried aspen affordable dentures and many others always got the run around Cary family dental did everything in there office one stop shop thanks again to
Cary Family dental
Anyone in the Raleigh Cary apex triangle area I highly recommend Cary Family Dental Dentist was awesome and I was pain Free I had over 15 teeth removed got clip on dentures
Yesterday and I have no pain dentures feel great I lost most of my teeth after Bariatric surgery broken chipped rotten teeth I was in paint for 3 years till I found Cary Family Dental I tried aspen affordable dentures and many others always got the run around Cary family dental did everything in there office one stop shop thanks again to
Cary Family dental
Yesterday and I have no pain dentures feel great I lost most of my teeth after Bariatric surgery broken chipped rotten teeth I was in paint for 3 years till I found Cary Family Dental I tried aspen affordable dentures and many others always got the run around Cary family dental did everything in there office one stop shop thanks again to
Cary Family dental
This office was very welcoming and accommodating. The staff was all extremely pleasant and helpful with all of my questions! Shout out to Ana, for my cleaning she was friendly and thorough making sure I was comfortable the whole time. Would highly recommend!
Great place to get your teeth in shape, especially if you have dental anxiety or sensitive teeth. I’m very grateful for the staff’s care and kindness.
Terrible Experience – Completely Unprofessional and Not Family Friendly
I’m absolutely appalled by the treatment my two children, ages 16 and 14, received at Cary Family Dentistry. My husband and I have been long-time patients, so we trusted them for our children's first non-pediatric dental appointments. Unfortunately, this experience has made us lose all trust in this practice.
Due to my children’s busy school and sports schedules, we scheduled their appointments on a day when my husband and I were in the office, but they were out of school. The office is just minutes from our home, and my 16-year-old son drove them both to their appointments. From the moment they arrived, the staff acted shocked that my daughter was 14 years old and proceeded to treat her with extreme disrespect.
The real issue came when the staff began loudly discussing, right outside my daughter’s room, how “irresponsible” it was for us not to attend her appointment. They made unnecessary and hurtful comments about her teeth, wrongly assuming she had just recently had a cleaning, saying things like “why is she even here?” and that the hygienist didn’t want to “waste her time.” These remarks were not only inaccurate but incredibly inappropriate. They repeatedly questioned why she was there at all, adding to the distress.
My daughter, who was already anxious about her first adult dental visit, called me in tears after the appointment, heartbroken by the way they had spoken about her and our family. The level of unprofessionalism is absolutely shocking, and no patient—especially a minor—should ever be made to feel so belittled and embarrassed.
This is NOT a family-friendly practice, and I am devastated that my children’s first experience with an adult dentist was such a nightmare. We will be finding a new dentist who actually cares about and respects their patients. If you value professionalism, kindness, and a welcoming environment, I highly recommend looking elsewhere.
I’m absolutely appalled by the treatment my two children, ages 16 and 14, received at Cary Family Dentistry. My husband and I have been long-time patients, so we trusted them for our children's first non-pediatric dental appointments. Unfortunately, this experience has made us lose all trust in this practice.
Due to my children’s busy school and sports schedules, we scheduled their appointments on a day when my husband and I were in the office, but they were out of school. The office is just minutes from our home, and my 16-year-old son drove them both to their appointments. From the moment they arrived, the staff acted shocked that my daughter was 14 years old and proceeded to treat her with extreme disrespect.
The real issue came when the staff began loudly discussing, right outside my daughter’s room, how “irresponsible” it was for us not to attend her appointment. They made unnecessary and hurtful comments about her teeth, wrongly assuming she had just recently had a cleaning, saying things like “why is she even here?” and that the hygienist didn’t want to “waste her time.” These remarks were not only inaccurate but incredibly inappropriate. They repeatedly questioned why she was there at all, adding to the distress.
My daughter, who was already anxious about her first adult dental visit, called me in tears after the appointment, heartbroken by the way they had spoken about her and our family. The level of unprofessionalism is absolutely shocking, and no patient—especially a minor—should ever be made to feel so belittled and embarrassed.
This is NOT a family-friendly practice, and I am devastated that my children’s first experience with an adult dentist was such a nightmare. We will be finding a new dentist who actually cares about and respects their patients. If you value professionalism, kindness, and a welcoming environment, I highly recommend looking elsewhere.
I have been going to Cary Family Dental for YEARS and have never had a bad experience here. They are always very kind, informative, and tender to your teeth! The team is awesome and so helpful - I recommend them completely!
I recently had my first visit to Cary Family Dental, and I can confidently say it was an outstanding experience!
The team is not only incredibly pleasant but also highly knowledgeable. They took the time to explain every step of the process, which helped alleviate my nerves and made me feel confident in my decision to choose them as my new dentist. Their professionalism and genuine care for their patients truly shine through. I appreciated how the staff took the time to listen to my concerns and answer all of my questions thoroughly.
Overall, my experience at Cary Family Dental exceeded my expectations. I highly recommend Cary Family Dental to anyone looking for a compassionate and skilled dental team.
The team is not only incredibly pleasant but also highly knowledgeable. They took the time to explain every step of the process, which helped alleviate my nerves and made me feel confident in my decision to choose them as my new dentist. Their professionalism and genuine care for their patients truly shine through. I appreciated how the staff took the time to listen to my concerns and answer all of my questions thoroughly.
Overall, my experience at Cary Family Dental exceeded my expectations. I highly recommend Cary Family Dental to anyone looking for a compassionate and skilled dental team.
Just moved to the state and finding a good dentist is stressful but im so glad i found Cary Family! Ana is an excellent hygienist, she was very sweet and informative throughout the entire appointment.
Ana is literally the best hygienist I’ve ever had. Super personable. As long as she is there i will be her patient/client!
Worst dental experience I’ve ever had. The hygienist was extremely rude and reminded me multiple times that the office closes at 5pm. I went for a cleaning and to fix a loose crown of which neither were completed but I was still charged. I was told there was not enough time to perform both items even though I explained all this when making the appointment; the hygienist informed me to pick one because we close at 5. Much time was wasted taking orthodontic photos, I’m guessing to try and upsell me clear aligners at some point, I couldn’t understand why this was priority. I must also mention that my girlfriend is a professor of orthodontics and is one of the leading researchers in the United States and possibly the world for clear aligners, she has over 50 publications in orthodontic research; so I know what I’m talking about.
Super friendly and kind staff (loved my dental hygienist Carrie) and the facility is amazing. Dr. Davis was very knowledgeable and personable.
Kelly is a wonderful dental hygienist too!!! Dr. Wooten is fantastic too!!! They’re all fantastic!!!
Kelly is a wonderful dental hygienist too!!! Dr. Wooten is fantastic too!!! They’re all fantastic!!!
I do not like the vibe at all anymore. I have switched . Health Care seems to be changed to health money. Prior work failed no accountability. Made me laugh they now sell a warranty with there work of course that's extra.
So customer buys at extra cost a warranty dentist gets paid no impact to them. I can see there business model evolving. No accountability.
I can do better and I did.
This is the response to the owners response.
The response was canned and as expected. If you dedicated to excellence I would say you are in need of a quality control audit bigly. Save your $10 words and canned fairytale response as the actions do not meet the Truth.
So customer buys at extra cost a warranty dentist gets paid no impact to them. I can see there business model evolving. No accountability.
I can do better and I did.
This is the response to the owners response.
The response was canned and as expected. If you dedicated to excellence I would say you are in need of a quality control audit bigly. Save your $10 words and canned fairytale response as the actions do not meet the Truth.
I have pretty severe dental anxiety and Karla was amazing. She listened to my concerns in such an empathetic way and treated me with so much kindness throughout the appointment. Everyone I interacted with was friendly and it was the most positive experience I've had with a dental office.
As someone who suffers from a severe dental phobia I’ve experienced nothing but patience and understanding from Cary Family Dental. Considerate and nonjudgmental this team truly just wants to make sure your dental hygiene and experience getting there are the best they can be.
I had my first appointment here today and I loved it, the front desk staff were sweet and the sterilization tech was super nice and talkative and he checked up on me to make sure I was okay. My hygienist Tori was amazing and gave me the best cleaning ever after a couple years of not being able to go to the dentist from lack of insurance. Dr. Davis really listened to my concerns and treated me with respect and I just had the best experience here like wow
Dr Acton and his team leave nothing to be desired in terms of professionalism and enthusiam. Great service!
I had the best experience here!! Would highly recommend - they give you a new patient goodie bag and explain everything to you! Carla is phenomenal, I never want to go there without her! Dr. Madden is super sweet and very knowledgeable, she even called me before my appt to see if I had any questions!
Wonderful practice and great team! Karen the hygienist was thorough, thoughtful and put me at ease.
As someone who has trauma from past dentist visits… this office and staff made me feel so comfortable and cared for. Very happy with visit.
While my initial appointment was good, they found that I have four cavities. They bill me 3 times what I would actually have to pay with my insurance to get these filled at another appointment. Come to find out they don’t accept any kind of insurance in full. I went back to their website and searched around and finally found where they said this. They don't mention it at all at the new patient appointment. I wish they had this information on the home page or discussed it when it came time to pay for my filling appointment. Customers appreciate transparency. They are not in network with any insurance company so just be aware before you schedule an appointment. Now I have to wait until they finish filing then they said they can process my refund so we will see how long that takes. Outside of that, the new patient appointment went good as far as professionalism and quality of services.
Just relocated to NC and new to the area. Found really good Google reviews so I filled all the paperwork for both me and my husband, hoping to make this our long-term dental place. However, the first experience was not good and they were not professional at all. I filled out my insurance info two days before my appointment. The night before my appointment 9:45pm I got a text message from the clinic asking me to re-complete the insurance form because they couldn’t find it. Then 9:52pm I got an email saying it was a mistake and they found it. The next day morning at 7am I arrived at the front desk ready for my appointment, and they told me I had to pay in full ($645) due to my insurance policy. I wish they could’ve informed me earlier, even a couple of hours was enough maybe around the time they texted or emailed me regarding my insurance. But they didn’t. AND the hilarious part is the front desk lady insisted they called me, but I have all my call history and couldn’t find any record of their call. Well, I won’t go back to that place again. I trust them and they just throw it away. A total waste of time - from filling out all the paperwork (they have like ten different documents need to be filled for each person) to the time spent driving there (I live 20min away and only wanted to find a really good dentist). But they just left me feeling uncomfortable.
Very welcoming staff at the front desk. Liz is my dental hygienist and she is very thorough with her feedback as she explains everything she is doing and meticulous about ensuring my teeth were clean. The Dentist was equally as thorough and awesome. Overall, amazing experience. Thank you, Cary Family Dental.
Very professional and well run practice with an eye towards superior patient service. Highly recommend!
I used your dentist on 12/8/23 to fix one tooth’s filing. You took 1 X-ray and charged me $200. Delta dental stated that they have never seen a charge that high especially for one tooth. You also charged me over $700 and stated that you would file with the dentist. Delta Dental only received the X-ray bill. Other dentist charge about $200 to $250 for the same work. I need for someone to call me and explain.
I truly enjoyed my entire experience! Vitoria and the rest of the team were friendly, patient, and knowledgeable of all things needed for my visit. The front desk team were extremely professional and kind. I would highly recommend this office to anyone!
If you are looking are excellence, look no farther. Dr. Acton delivers, every time. The most personable staff, the best equipment, and his level of expertise make going to the dentist so very enjoyable. I have confidence in his treatment plans and his ability to provide therapeutic service. The ambience of the office is professional and tranquil. And there is plenty of parking. So very grateful! Looking forward to my new crown next month…say’s the person who used to hate seeing a dentist. ⭐️⭐️⭐️⭐️⭐️Cat
The Hygenist, the Doctors, the entire team is so amazing. I can honestly say after 50 years, I AM NO LONGER TERRIFIED OF THE DENTIST!!! Thank you Cary Family Dental - see you soon!!
Leigh 🙂
Leigh 🙂
I have a very well and professional dental and dentist services on my visit from staff to professional hygienist and follow up for more oral health care. Most satisfied and happy.
I changed dentists due to insurance coverage in October 2022. Today was my third visit for a cleaning and I had probably the best experience with a dental hygienist ever. Liz did an amazing job. She is very careful using the high-pressure water to clean close to the gums. There was no discomfort after Liz finished my cleaning. Dr. Wooten is excellent and thorough as well. Today's experience at Cary Family Dental was the “cats’ meow” and they have the best lib balm!
As someone who's struggled with dental anxiety and cavities, I totally recommend Cary Family Dental. They help me feel comfortable & have reduced my dental problems!
Just moved to the area and found CFD through Google reviews. They were 100% on point. This is probably my favorite dentist office I've been too. My hygienist Ana was so wonderful, as was Dr. Madden. I felt very welcomed and very well taken care of!
Had a great experience and very through cleaning. They discussed my needs and helped me reach my goals 🙂
Hygienist and dentist were both very nice, knowledgeable, and time efficient. My fears of the dentist have resolved now that I found these caring people. Thanks!
I went to Cary Family Dental for the first time and was really happy with my experience - easily a perfect 10/10! The staff there, including the dentist, were super nice. I want to give a special shout-out to Ana, as she did an amazing job and was really really good at what she does, very friendly, professional and great with explaining everything.
Came out the dentist, cheeeesing 😁!!!
100% Highly recommend!!!
Came out the dentist, cheeeesing 😁!!!
100% Highly recommend!!!
First time and had a great experience! Karen the hygienist was so kind!
I give this Dentist and all of his staff a 5 star. From the time you walk in their front door you are welcomed and put at ease. I had the dental hygienist named Ana today she was so sweet kind and gentle on some of my sensitive teeth. Everyone is so professional and kind in this office. I would continue to HIGHLY recommend this dental office for your dental needs.
I have been coming here for years. The people are great. Dr Acton is amazing. A special thanks to Janet and Rande. They made my visits extra easy. They are so professional and compassionate. Thank you so much for caring.
The best experience with a dentist office I've ever had! From setting up my first appointment to arriving for my first appointment the team at the front desk was super friendly and helpful. My hygienist, Karen, was great and took the time to walk me through the appointment and answer all my questions. Dr. Davis was great as well, he explained everything clearly and I learned new things I hadn't know in all my time going to other dentists. So glad I joined this group!
Cary Family Dental has been my go to dental practice for many, many years now. The care given is top rate. Dr Acton, the founder, has always provided state of the art dental technology for his patients. All of the dentists and hygienists are extremely client focused and knowledgeable.
My most recent experience with hygienist Liz confirmed all my previous experiences. This is a great place and I highly recommend it.
My most recent experience with hygienist Liz confirmed all my previous experiences. This is a great place and I highly recommend it.
I typically hate going to the dentist but Cary Family Dental are a whole different experience! My hygienist, Karen, was super compassionate and thorough in explaining their process and what to expect on my follow up appointment. Dr Davis was very understanding and did not rush through the exam. I have left dental practices for their lack of trustworthiness and transparency but Cary Dental is top notch! They are not even in my network but the overall care is so worth the extras billed. I love my experiences here! Thank you for all you do.
Tori my hygienist was great. I was anxious about my appointment today because of my recent gum recession. She was very cautious and I had no pain. Dr. Wooten is great also. I’ve been going to Cary Family Dental for awhile now and always have a positive experience. Staff is very friendly too!
I always look forward to my appointments at Cary Family Dental. From the moment you set foot in the door, you are greeted with kindness and exquisite customer service. I didn't have to wait almost at all to go back for my cleaning, and all of the dental hygienists are incredibly thorough and awesome! Karen, who I have had several appointments with over the past few years, does an incredible job while maintaining an engaging conversation that makes it seems like the cleaning flies by. The dentists are all knowledgeable and kind as well, and seem to truly want to ensure your experience is the best it can be. I highly recommend this place to anyone looking for a new dentist!
I highly recommend Cary Family for all your dental needs. The office is very clean and welcoming. My hygienist Liz did an amazing job! She made sure I was comfortable and was very thorough with my dental cleaning! I have also met Drs Davis, Madden, Acton, and Wooten. All of the doctors are very professional and personable !
Cary Family Dental is without any doubt the best dental care I have ever experienced. I had always excellent dentists in Switzerland and NYC, but the professionalism, treatments, and the staff & dentists are worldclass. Every treatment is well explained! I am lucky I finally found my dentist in the US.....
Amazing dentist and hygienist!!
I have requested getting numbed for my dental cleanings for a number of years because my teeth are so sensitive. However, Fanta is so gentle and thorough in cleaning my teeth that I no longer request anesthesia.
I also had a veneer fracture and was dreading getting it replaced. Dr. Kristin Madden made me feel comfortable as soon as she came into the room with her gentle touch, kindness and infinite patience. The new veneer was even more beautiful than my old one. Dr. Madden meticulously matched my tooth color and covered more of the tetracycline staining of my tooth so that my smile is as amazing as Dr. Madden. I trust her to do anything in my my mouth.
I have requested getting numbed for my dental cleanings for a number of years because my teeth are so sensitive. However, Fanta is so gentle and thorough in cleaning my teeth that I no longer request anesthesia.
I also had a veneer fracture and was dreading getting it replaced. Dr. Kristin Madden made me feel comfortable as soon as she came into the room with her gentle touch, kindness and infinite patience. The new veneer was even more beautiful than my old one. Dr. Madden meticulously matched my tooth color and covered more of the tetracycline staining of my tooth so that my smile is as amazing as Dr. Madden. I trust her to do anything in my my mouth.
I had the most amazing visit today despite not having been to a dentist for 5 years due to fear. I was super impressed with the hygienist who was so calming and they even asked about possible barriers to care which is so important. Dr Wooten and the hygienist took the time to explain the plan of care and why. They also are willing to do nitrous gas for my upcoming procedure. So amazing thanks you guys!
I’ve never liked going to the dentist. I’ve been to four different places in the last 3 years. BUT, I loved Cary Family Dental! I had Karen as my dental hygienist and she was great! She made me feel very comfortable and at ease! My dentist was Dr.Davis, who is is very knowledgeable and was incredibly helpful with the questions I had!
I only have great things to say about Cary Family Dental. Everyone is super friendly & professional. Over the years I have seen Dr. Acton & most recently Dr. Wooten & both Dr's make you feel important & cared for. Dr. Wooten's assistant Amber is so kind & friendly & she actually really made my day today. I highly recommend this dental practice.
What a wonderful experience at Cary Family Dental today! This is an extremely well run practice, light years above my previous experiences. I was a new patient today and had the pleasure of meeting Dana who was kind, thorough, but gentle and a wonderful listener. This office is modern and beautiful and very clean. The process of scheduling and paperwork was seamless and I enjoyed not having to stop for checkout at the end as they keep a card on file for charges. I was seen by Dr. Madden who was also very nice and did a comprehensive check. I will absolutely return and recommend this practice highly. 10/10 stars. Thank you!
My experience with Cary Family Dentist was fantastic! My dental hygienist, Josie, was amazing to talk to and very knowledgeable. Her comments were sourced with evidence based research. I would highly recommend her as your dental hygienist. Doctor Wooten was very professional and knowledgeable as well. I would highly recommend Cary Family Dentist if you are new in the area and looking to establish care with a knowledgeable and professional dental team.
To say that I had wonderful experience during my first cleaning at Cary Family Dental for someone with dental anxiety says a lot about their practice, my new hygienist, Candice, and Dentist! Candice informed along the way what she was doing and the tools she was using before starting. I loved that my teeth were polished prior to the cleansing of my gums. That helped to ease my nerves a bit. Overall, from scheduling my first appointment to arriving, my experience was top notch!! I expressed a concern with a dental issue and my dentist focused in on that area and eased my concern.
I would highly recommend Cary Family Dental to anyone looking for a practice who is attentive, provides great service, with exceptional customer service from calling to schedule an appointment, follow-up, to leaving their office.
I had missed my last dental appointment at my old practice because they had very limited hygienists, so I was behind on my current cleaning. I feel so much better since my cleaning today, and very happy that I chose Cary Family Dental my dental care 🦷 🤩🤩🤩
I would highly recommend Cary Family Dental to anyone looking for a practice who is attentive, provides great service, with exceptional customer service from calling to schedule an appointment, follow-up, to leaving their office.
I had missed my last dental appointment at my old practice because they had very limited hygienists, so I was behind on my current cleaning. I feel so much better since my cleaning today, and very happy that I chose Cary Family Dental my dental care 🦷 🤩🤩🤩
The best- I have seen Dr. Madden for two cleanings now and she is great! Their office is amazing, staff is super helpful and the dental hygienists are the BEST! So friendly and always making sure you are comfortable. Cary Family is technically out of network for me but they cover the difference for preventative care cleanings. I have cavities that need to be filled and my insurance plan isn’t the best, but Dr. Madden was quick to refer other dentists in the area that may be in network for me. I will be going back for everything except for restorative care or until I have better insurance.
Dr Acton and his wonderful staff make going to the dentist fun. Not easy to say about dental appointments in general but true for Cary Family Dental. Patients are treated like family, and Dr. Acton employs the latest technology to get the best results. Wish there were more stars as I would give them 10.
Thank you Cary Dental! I cannot say enough good things about this office. I had very bad experiences with the dentist as a child/teenager and this has negatively impacted my visits to the dentist as an adult. It made me a very reluctant, fearful dental patient. I feel very grateful to have found Dr Acton & his office staff. They are all very welcoming, caring & kind. Dr Acton and his assistants Hannah & Randy explain everything, are patient & very gentle. I just had a dental cleaning with Candice who was incredibly understanding, compassionate & efficient. She made my cleaning such a good experience. I met Dr Madden today and she was also kind & gentle. I highly recommend Cary Family Dental.
My husband and I would like to thank Liz the Hygienist, for being extra thorough with my husbands teeth. We would like to Thank Dr. Acton and Hana for all the Treatment done for various fillings and other procedures, they are both very gentle with the mouth and care about their patients comfort, this goes a long way for someone who hasn’t had the best luck with dentists and who has a mouth full of need. Last but not least we would like to thank Mackenzie at the front desk for revising and breaking down his treatment plan for him. I highly recommend this dentistry!
Everyone was very nice, knowledgeable and professional. Ronnie has a great Dental Hygienist. Her name is Casey Eubanks! She knows how to specially go the extra mile to make sure the patient is at ease and has a great experience under the circumstances of my son having special needs! We live out of town but worth the drive knowing getting great patient care! Very Clean office as well!
Cary Family Dental hands down is the best dental office around! They treat you like family and have so much respect for you as a patient. Both my hygienist Carrie and Karen have been amazing and Dr.Madden is the definition of poise and class! Highly recommend if you are in the area!
I had a wonderful experience! Everyone is friendly and welcoming! My hygienist, Casey, was outstanding. She was thorough and explained everything she was doing. She took her time and was not rushed. I will definitely be back!
They really make taking care of your teeth a breeze, even for bigger procedures. They also have movies and TV available on the ceiling and other amenities. More importantly though is that they are a fun and friendly group to work with and exceptionally talented at what they do.
A fabulous place! Not only is the office absolutely gorgeous, but the care and service I received was great! I went in for a new patient visit, was able to get a cleaning and see the dentist! I thought the dentist was very thorough which I appreciated. 10/10 experience and they even gave me a welcome gift. I’d recommend Cary Family Dental to anyone needing a new dentist in the triangle area, they were just fantastic!
OH MY GOSH! I AM BRAND NEW @ CARY FAMILY DENTAL BUT LET ME TELL YOU I LOVE THEM! I CALLED TO SCHEDULE AN APPOINTMENT & THEY GOT ME IN THE NEXT DAY! I WAS DELIGHTED WITH ALL OF THE LOVELY PEOPLE, THEY SMILED AND SPOKE TO ME WITH SUCH POSITIVITY AND I RECEIVED AWARD WINNING CARE I COULD NOT STOP SMILING AND LAUGHING AS EVERYONE IS SO PLEASANT YOU MUST COME HERE I HAVE ALREADY SCHEDULED MY NEXT APPOINTMENT! THANK YOU CASEY AND EVERYONE @ CARY FAMILY DENTAL!
Always a great experience. I had 2 cavities filled today and the dentist and the assistant were wonderful. They cared for my comfort during the procedure.
I have been a patient at Cary Family Dental for over a decade. The Dentists/Team are absolutely wonderful! They are all professional; and, stay on the cutting edge of technology with state of the art procedures. I always feel that they keep my dental health a top priority! I always leave satisfied. I highly recommend them!
First impressions last and Cary Family Dental did provide the best impression for a new patient like myself. I’ve been with my previous dentist for years and sadly decided it was time for a change after having experienced less favorable visits the past year and a half. Everything from the time I pulled up to my parking space to the quick tour of the office to my very detailed (and impressive teeth cleaning!) and conversation with Dr. Davis, the process has been seamless, organized, easy peasy and very professional. I’ve also had experienced great dental hygienists in the past but Kim is hands down the BEST I’ve ever had. Very knowledgeable, personable, gentle and efficient and I don’t think I will ever be the same again when it comes to my teeth cleaning! Lol Thank you Dr. Davis and team for taking such great care of me during my recent visit. Most importantly, thank you for listening to my concerns and providing me with the knowledge I needed to make the right decision for my dental health. Looking forward to returning and getting back on track to a great dental health!
Very pleased with all the treatment so far and scheduling. It's a nice new clinic on Kildaire farm rd. Liz was AWESOME! She's truly a perfectionist. No one in the past has cleaned that well and throughly. She was super patient & cares for her patients. We will continue to use this for our dental needs. THANK YOU!
This place is NOT like other places where they just want rip you off and take your money. In fact if you are looking for a dentist that is clean, organized and have a wonderful/professional staff! Seriously, look no farther!. I was seeking today for a dentist and I found this place with these many 5 stars reviews . I’m usually very skeptical about dental stuff and who touches my teeth. But I can’t describe how glad that I called this place and I scheduled an appointment SAME DAY for consultation. First the building is gorgeous and CLEAN! Staff are very friendly! They have the best customer service and very efficient. You can reach out to them by phone , email and text. Prompt Responses to any questions or concerns. Tiffany met with me first to address my concerns. She asked me all these important questions. She is an amazing and detailed on explaining things and making me feel very comfortable. And then Dr. Madden came to see me to check my teeth. I can’t tell you how much this doctor is WONDERFUL , CARING and PROFESSIONAL. I highly recommend to go see HER! She has knowledge and she recommends things/treatment that will keep your teeth healthy. Don’t waste your time or money looking somewhere else. This is one of the best dental clinic I ever been. Highly recommended!
I would recommend Cary Family Dental to anyone. Went for a routine cleaning. Easy to tell they are a well run office with new equipment, efficient and friendly staff, and affordable. Dr. Davis and Karen were exceptional in the care I received.
Cary Family Dental has an excellent staff. They are all kind from start to finish. They make you comfortable when you get into the client rooms so that you can be totally relaxed while getting a cleaning, x-rays, or any other procedure. The dentists are very patient oriented and make you feel welcome. The dental assistants that have helped me are extremely knowledgeable and will answer any and all questions. Today, I had Karen as my dental technician. She is extremely professional, personable and her technique is flawless and painless. Way to go Karen. Keep up the good work! If you have not been to Cary Family Dental before and need your teeth cleaned, ask for Karen. You will be glad you did!
Cary Family Dental is a great office. The staff were courteous, thoughtful, knowledgeable, and kind. The site is beautiful and comfortable. I really appreciated their efforts to support safety and social distancing too. I felt cared for from the moment I arrived till the moment I walked out the door.
I could not be happier with my choice to establish care with CFD! I am new to the area, so it was overwhelming to place my trust in a new practice to do cleanings, whitening, and more cosmetic things. My hygienist, Carrie, and Dr. Acton were nothing short of amazing. They explained everything thoroughly and made sure all my questions were answered before I left. I am super excited to continue my care through them and to see my end results!
This was the best experience I have ever had at a dentist. The office was clean, inviting, and not intimidating. The dental hygienist was communicative and comforting. I never felt judged for not having been to the dentist in a while and always felt at ease. The dentist was just as thoughtful and comforting. Couldn't recommend this practice enough.
Ameenah and Dr. Madden are amazing at what they do. I have never been a fan of going to the dentist, but they make the experience easy and comfortable. These ladies are amazing and get 5 stars for being professional lovely people.
Cary Family Dental is a great place to go to take care of your teeth. I do periodontal cleanings and always come to Karen (my favorite dental hygienist there) each time. She is super friendly, very professional, and provides exceptional service. You are always in good hands with Karen. Overall, the staff here are very gentle and kind. They explain very well the procedures and execute them flawlessly. Thanks again Karen and Cary Family Dental, can't wait to come back!
The visit was awesome! They were kind and efficient in taking care of my teeth. After searching for a dentist office since my recent move down here, I can safely call this place my new dental home!
Thank you so Much Dana and Dr. Madden. I can not tell you enough how much I appreciate you both and the staff. I could not have picked a better Dental Office.
Great dentist. Very pleased with everything.
Karen is my hygienist and she makes my visits very welcoming. Everyone here is very pleasant.
Karen is my hygienist and she makes my visits very welcoming. Everyone here is very pleasant.
One happy camper! Karen is a superstar and actually she’s in very company. The entire staff is very nice and professional. I have never experienced such a comprehensive exam. I don’t have dental insurance so I purchased their plan and it’s a terrific value.
Keep smiling.
Keep smiling.
Cary Family Dental is an excellent choice for your dental needs. I have been a patient of Dr. Acton's for 19 years. You can trust him to listen to you and address your needs and/or fears. He has the most up to date procedures and invest in training all of the staff on both the latest techniques and customer service. The front office staff is also always courteous and helpful. They handle all the insurance questions efficiently and with a smile. I feel safe and well cared for at each of my appointments.
Everyone at this place is amazing. I've moved around quite a bit and this is the only dentist that I've found that made me feel very comfortable each and every time. They take the time to explain everything and all your options. Unfortunately, I have to leave because I moved further away, but I would absolutely highly highly recommend this Dentist to anyone without hesitancy.
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